Privacy Policy

This Privacy Policy applies to all businesses and shared JV partnership schools, as well as Licensed Curriculum holders associated with American High School LLC (referred to as ‘AHS’ or ‘we’). This policy describes how AHS collects, uses, shares, and secures the personal data you provide. It also explains your choices regarding the use, access, and changes to your personal data. Data collected through our service will be limited solely to the purpose of providing the service for which you (the Client) have engaged AHS. If and when a third-party company provides a related service to support our service, such as language translation, we require that those third-party companies meet our security standards and comply with applicable legislation.

Why we collect personal data

When you enroll in our program or create a user account, or when a user has their information processed by AHS, we collect and process personal data to administer your account accurately and provide you with the best possible customer service. This personal data may include information such as your name, email address, job title, and school affiliation. We only collect personal data that is directly relevant and necessary for specific purposes, such as granting access to our academic content database.

At any time, you have the right to access, update, and rectify your personal data by logging into your account and clicking on ‘Profile Info’ or by contacting our Customer Support team. For more detailed information on how we protect your personally identifiable information, please refer to our Privacy Policy.

Protecting Your Data

At AHS, safeguarding the confidentiality and security of your personal data is of utmost importance to us. We have implemented robust technical and organizational measures to protect your information. These measures may include encryption, firewalls, secure servers, access controls, and other industry-standard security practices. We strive to ensure that your personal data is safe and secure throughout its processing.

Please remember that the security of your personal data also relies on you. It is important to keep your password confidential and not share it with others, as it serves as an additional layer of protection for accessing your personal data. We cannot be held responsible for any data loss or unauthorized access resulting from the sharing of passwords or any other actions that may be considered the user’s responsibility.

When user information is submitted to AHS, it is securely stored in our database of licensed software programs, further fortified by a secure server. We handle users’ information with care and maintain a separate repository to enhance data security measures.

Multi-jurisdictional compliance

As a global company, AHS is committed to ensuring compliance and protecting the privacy and security of your data, including any cross-border data transfers that may be involved. We are fully dedicated to implementing necessary mechanisms to monitor and ensure compliance with regulations in different jurisdictions. These mechanisms include conducting regular assessments of our data processing practices, implementing data protection policies and procedures, employing a dedicated compliance team, and staying up-to-date with changes in data protection laws and regulations. We also actively engage with industry experts and organizations to enhance our understanding of evolving requirements, ensuring that our practices meet or exceed the necessary standards for data privacy and protection.

Compliance with Data Privacy Laws

At AHS, we are committed to complying with all applicable data privacy laws and regulations in the countries in which we operate. We strive to meet or exceed the requirements set forth by these laws to protect the privacy and security of our users’ information. Our policies and practices are regularly reviewed and updated to ensure ongoing compliance. While the specific requirements may vary across jurisdictions, our commitment to privacy remains unwavering.

Evolving Legislation

Data privacy legislation is continually evolving, and at AHS, we are committed to staying abreast of these changes. As a result, we reserve the right to make lawful changes to this Privacy Policy as needed to ensure compliance with applicable regulations. We recommend that you periodically review this Privacy Policy to stay informed about any updates or changes. We are dedicated to continuously enhancing our data protection measures and moving towards more robust privacy protection.

Data We Collect

When users enroll in our program, we may collect their personal data, including their name, email address, phone number, and job title. This information is necessary to administer their account accurately and provide them with excellent customer service. The collection of this information serves specific purposes, which include:

Verifying your identity and determining eligibility to use our services.

Granting access to content on our website, such as demos or webcasts.

Sending receipt and confirmation of successful text uploads.

Sending important messages about our service, including any changes to functionality.

Sending system emails, such as account setup and password retrieval information, as well as digital receipts for paper submissions to the AHS Database.

Providing additional product and service support as needed.

Device Information

When you use our services, we automatically collect information about the type of device you use and the version of your operating system. This information helps us improve our services and ensure compatibility across different devices. It is important to note that AHS collects information under the direction of its clients and does not have a direct relationship with the individuals whose personal data it processes.

Putting You in Control

We believe in giving you control over your personal information and communication preferences. You have the choice to opt-out of email communication, except for system emails such as digital receipts and password reset information. If you have any questions or wish to make changes to your personal data, please contact the institution through which you use our service.

Accessing and Changing Your Personal Data

Upon lawful request, AHS will provide information about any personal data we process. Customers can request access, correction, complete deletion, or anonymization of the personal data they have provided by contacting our customer support team. We will respond to such requests within 30 calendar days.

If you have any questions about whether we hold or process any of your personal data on behalf of a third party, please contact our customer support team.

Exceptional Circumstances

We may disclose your personal data in order to comply with a subpoena, court order, or similar legal process or government request when we are required by law to do so. Additionally, in the event that AHS is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership, uses of your personal data, and choices you may have regarding your personal data. We will only disclose your personal data to a third party with your prior consent.

Tracking technologies

Cookies

AHS and its partners may use cookies or similar technologies for various purposes such as analyzing trends, administering the Site, and gathering demographic information about the user base as a whole. However, we do not use cookies for profiling or targeted advertising purposes. Please note that disabling cookies may limit the use of certain features or functions of our websites or services.

Ads

While we do not serve ads directly on our site, we partner with a third party to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site in order to provide you with advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads on other sites, you may opt-out by clicking here. Please note that opting out of this program does not opt you out of being served ads but rather ensures that the ads delivered to you are not based on your browsing activities and interests. 

Social Media Features & Widgets

Our website includes social media features, such as Facebook, Instagram, and other interactive mini-programs that run on our site. These features may collect your IP address, record which pages you visit on our site, and set a cookie to enable the feature to function properly. These features and widgets may be hosted by a third party. Your interactions with these features are governed by the privacy policies of the companies providing the specific features.

Automatic Information Collection

As is common practice for most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you and to enhance site functionality.

Third-Party Disclosure

AHS does not sell your personal data to third parties. Except in connection with the purposes for which it was originally collected, no personal data will be provided to a third party. If personal data needs to be transferred to a third party, we will require the third party to agree to confidentiality requirements and comply with applicable legal requirements.

We may share your personal data with third parties only as described in this Privacy Policy. If you prefer that we do not share your personal data with these companies, please contact us by sending an email to:  support@americanhighschool.org.

AHS may transfer personal data to companies that assist us in providing our services. These companies are authorized to use your personal information only as necessary to provide these services to us. Transfers to subsequent third parties are covered by the provisions in this policy regarding notice and choice and the service agreements with our clients.

Our website may contain links to other websites whose privacy practices may differ from ours. If you submit personal data to any of these sites, your information is governed by their privacy statements.

Security

We take the security of your personal data seriously and strive to maintain its confidentiality and integrity. Our data is stored in the EU or USA and is protected by robust physical, digital, and procedural safeguards to prevent unauthorized access, use, or disclosure. Some of the security measures we have implemented include SSL encryption, redundant servers and data centers, and sophisticated perimeter security. We regularly audit for security vulnerabilities and prioritize software patching. Access to your personal data requires passwords, so please remember to keep your password confidential.

While we take all reasonable precautions to protect your personal data, it is important to note that no security system is completely foolproof. Despite our efforts, we cannot guarantee the absolute security of your data from hackers or unauthorized third parties who may intercept information transmitted over public networks.

Data Accuracy and Retention

We take every possible step to ensure that the personal data in our systems is relevant for its intended use, accurate, complete, and up to date. AHS will retain personal data we process on behalf of our clients for as long as necessary to provide services to our clients. We will retain your information for as long as your account is active or as needed to provide you with services. Additionally, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Inclusion of Academic Works

The AHS database includes academic works submitted by students to our educators, as well as licensed source material sourced from the Internet. We take the necessary measures to ensure the appropriate use and protection of such academic works and licensed sources in accordance with applicable copyright laws and regulations.

Legal Agreement:

By accessing and using the Site, you agree to the following terms and conditions:

License: By agreeing to these terms, AHS grants you a nonexclusive license to use the Site for personal, non-commercial purposes. You agree not to use the Site for any unlawful or prohibited purposes.

Prohibited Actions:

You may not reverse engineer, deconstruct, disassemble, or decompile any software or technology underlying the Site, unless permitted by applicable law. The contents of the Site may not be distributed, modified, reproduced, or used without prior written consent from AHS, except as expressly permitted.

Downloading and Use:

You may download content from the Site for personal use on a single computer, provided you keep all copyright, trademark, and proprietary notices intact. Any use of these materials on other websites or networked computer environments is prohibited. Framing or utilizing framing techniques to enclose any portion of the Site without AHS’s express written consent is also prohibited.

Termination:

Breach of these terms and conditions will result in the revocation of your authorization to use the Site.

Revisions:

Please note that these terms and conditions may be revised at any time, and it is your responsibility to periodically review and comply with the most current version.

We recommend keeping a copy of these terms and conditions for future reference. our terms and policies are also available on our homepage and at every instance where we request your personal information.

EU Data Protection Compliance:

We work with customers from around the world, and ensuring the lawful processing of your personal data and earning your trust are our top priorities. We understand the importance of data protection for providing excellent customer service. At AHS, our objective is to operate transparently, with accountability, and in compliance with the EU and US regulatory environment so that our valued customers feel secure and in control.

AHS is fully committed to the following practices to protect your data:

We will never sell your data.

We will never use your data for targeted advertising or profiling.

We secure your data with strong encryption and adhere to security best practices in SOC2 certified data centers.

We respect local privacy laws and work with legal experts to stay informed about any changes.

When we collect data, we do so for specific and stated purposes, aiming to improve your experience and our service to you.

If we need to share any of your data with a third-party, such as a language translation service provider, we require a contractual agreement that ensures they handle and secure your data with the same high level of protection and care that we deliver.

We respect your right to retain ownership and control of your data, allowing you to modify, update, or delete it as needed.

By adhering to these practices, we aim to ensure the privacy and security of your personal data.

AHS currently utilizes school contract clauses for data privacy and protection. These standardized contracts certify that any data transferred out of the EU is adequately protected, thereby eliminating the need for our customers to seek additional authorization to use our services.

We are in good standing with all relevant standards related to ensuring the comprehensive protection of data and can meet specific requirements as necessary. To maintain the integrity and confidentiality of personal data, we take the following steps:

We strongly recommend that institutions notify students about the AHS service, particularly if it involves data transfer to the United States and obtain consent from the student as soon as possible.

Universities are welcome to inspect or audit our services at any time.

All student work and associated personal data are encrypted and securely stored at all times.

Students have the option to maintain their anonymity by using a pseudonym and submitting papers in formats that contain minimal or no identifying metadata.

By implementing these measures, we strive to prioritize the privacy and security of personal data while providing our services.

General Data Protection Regulation (GDPR):

The GDPR, effective since 25 May 2018, has legal effect in all EU Member States. It replaces the Data Protection Directive (Directive 95/46/EC). While the GDPR is a regulation that applies directly in all EU Member States, certain regulations within the GDPR allow Member States to legislate at a national level for specific reasons. As a result, this policy may change accordingly from time to time.

Legal Basis for Processing Personal Data:

AHS primarily relies on Article 6(1)(e) of the GDPR as its legal basis to process personal data. According to this provision, AHS relies upon the official authority of the Data Controller (the institution that is AHS’s customer) to process student data in a manner that allows for anti-plagiarism checks, ensuring that the student’s work is their own.

Additionally, Article 6(1)(f) of the GDPR provides AHS with a lawful basis for processing personal data. AHS processes data based on the legitimate interests of the Data Controller, exercised at their discretion.

While consent is not the primary basis for processing that AHS relies on, the End-User License Agreement (EULA) utilized by AHS with its users will continue to be in place as a matter of best practice and transparency.

California Privacy Rights Notice for Residents:

As a resident of California, you are entitled to certain rights regarding your personal information. We have summarized these rights below. Before we can fulfill your requests, we are legally required to verify your identity to prevent unauthorized access to your data.

Education Platform: If you make rights requests related to our education platforms, we may need to verify your identity with your education institution.

Website: If you make rights requests related to our website, we may need to verify your identity by asking you to provide certain previously provided information or through other feasible methods.

WE DO NOT AND WILL NOT SELL YOUR PERSONAL INFORMATION IN CONNECTION WITH OUR EDUCATION PLATFORMS.

Right to Know and Access Information:

You have the right to know and access the personal information that we maintain about you. If we approve your request, we will provide you with a copy of the personal information we have on record about you, as part of our regular business practices. This may include details about the personal information we collect, use, or disclose about you. Please note that we may not fulfill your entire access request as permitted by applicable law.

Deletion of Information:

You may request that we delete your personal information. Depending on the specifics of your request, we may not be able to fulfill it in its entirety, as allowed by applicable law. For example, legal obligations may require us to keep certain information in our business records. You can submit a deletion request using the provided methods below.

Authorized Agent:

California residents may use an authorized agent to exercise their privacy rights as discussed above. If you are an authorized agent acting on behalf of a California resident to communicate with us or to exercise a privacy right, you must be able to demonstrate that you have the necessary authorization to act on behalf of the resident and have sufficient access to their laptop, desktop, or mobile device to exercise these rights digitally. If you are an authorized agent trying to exercise rights on behalf of an AHS user, please contact us using the information provided below. Kindly include supporting verification information, such as a valid Power of Attorney in the State of California, proof of access to the consumer’s interface, and proof of your own identity.

To Exercise Your Rights:

To exercise your rights, please contact us using the information provided below. If you have any questions or concerns regarding your California rights or this privacy policy, you may also reach out using the contact details below.

Contact Information

150 South Pine Island Rd, Plantation Florida 33324 
support@americanhighschool.org
(+1) 954 787 3457

Please note that the exercise of the above rights is subject to certain exemptions to safeguard the public interest (e.g., the prevention or detection of crime) and our interests (e.g., the maintenance of legal privilege).

We will make reasonable efforts to comply with your request as soon as reasonably practicable. Requests to exercise these rights may be granted in whole, in part, or denied, depending on the scope and nature of the request and applicable law. If we reject your request, we will notify you and provide the reasons for our decision.

Non-Discrimination:

We will not discriminate or penalize anyone for exercising their rights under this Privacy